Dear Customer,

Thank you for reaching out to InnoGear Customer Support. This is an automated response to confirm that we have received your email. We will get back to you as soon as possible.

Emails received from Sunday to Thursday will receive a response within 24 hours.
Emails sent on Friday or Saturday may take up to 48 hours for a response.

If you haven't received a reply yet, here are some possible reasons:

Our reply was filtered into your spam folder. Please check your spam folder and add us (support@innogear.com or info@innogear.com) to your contact list to ensure smooth communication.
Your email folder may be full. Please check your storage and free up space if needed, then contact us again.
Your email may not have been received. Try replying to this email or contact us via Amazon message.

To contact us on Amazon:
Visit a product page→ Click the "Sold by:InnoGear" link (under "Add to Cart" )→ Click "Ask a Question" to message us.
If you get a reply from Amazon's Messaging Assistant, type 'Seller' or ask to forward the message to the seller.

Thank you for your patience. We look forward to assisting you.

Best Regards,
InnoGear Customer Service

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